Think really, really hard about how you communicate.
You've seen the statistic on communication that states the effectiveness is:
60% body language
30% tonality (tone of voice)
10% words
Listen to Chuck Herring's five-minute clip for a memorable demonstration. Then, ask yourself:
How much do I cripple my message by only using an email?
How much does my prospect miss when I am only using the telephone?
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